Unfortunately I have never received my order. Possibly because it was coming from UK to Europe 🙄
Thanks for your review Helen. As I explained via email six days ago, the tracking details (which were shared in your despatch email) say that your item is being returned to me. It arrived with Portugal customs on Friday, 21st March and stayed there until 16th April when it was marked as 'return to sender'. I don't know why. Once I receive it here I can issue a refund. I also explained that I am no longer shipping to the EU from my website because of numerous post-Brexit issues; obviously this is frustrating for customers, and also for me as I have to refund the item(s) plus expensive international tracked shipping. I now only send to the EU from my Etsy store, because customers pay import duties at checkout and there are no surprises for anyone (I've had some customers not realise taxes are due post-Brexit, so they refuse and they're then sent back to me. We've been chatting via email and can continue to do so until this matter is resolved to your satisfaction.
I’ve been using these for a month or so now and they are fab! I feel like my hair is softer, less frizzy and that my waves hold better/for longer as well. I’m really glad I bought them!
Thank you so much Paige. I'm really glad too. Welcome to Good Wash Day.
A handy head towel, folds really small & very lightweight so perfect for holidays!
Thanks Carol. Most customers never go away without their GWD towels!
Each time I have placed an order the items have arrived quickly and beautifully packaged .
Thank you for coming back again Lisa, and for your review!
So soft and you can tell it’s protecting my hair rather than using normal towels
Thank you for coming back to write a review Natalie!